Alexa should only listen to conversations after hearing its prompt word, “Alexa.” You can change the prompt word to “Amazon”, “Echo”, or “computer” but Alexa’s listening should only start when the prompt word is heard. Once the Echo is connected, reconnect all other devices to your Wi-Fi. When you review your Alexa history, you may find that she thought you said, "Play mushroom" instead of "Play music.". Make sure your smartphone and Echo are on the same Wi-Fi network. Sometimes, removing your paired Bluetooth device from Alexa and then pairing it again will solve the problem. Your Alexa-enabled device might not be in the Wi-Fi range. It's easier to keep track of your Echo speakers if they're named logically. For that, open the Alexa app and tap on the three-bar icon at the top. Reset the Alexa-enabled device to factory defaults. To make Alexa a little less talkative, Amazon has a special feature for its voice assistant known as Brief mode. Cortana suddenly will not respond to me. Tap on the skill you want to disable. Alexa doesn't work correctly when using it on the versa2. How to use Alexa: Tips, tricks, and how-tos; How to use Amazon Alexa on your iPhone. Alexa doesn’t identify individual users; all us humans are the same. Thus, causing issues. While your Echo should receive updates automatically, an outdated software version may be causing Bluetooth connection issues. Disable it. Typically, when you ask or tell Alexa to do something, it responds with a confirmation command. Doing this returns the device to its default factory settings. Wait for … If you use Alexa often, the verbal feedback can be disturbing at times. Check the Echo device's software version and update it if necessary. Note: The wake word is device-specific. If all is going according to plan, Amazon's Alexa won't respond when she hears her name on a television broadcast. Hence, attach and remove the aux cable of any external speaker or a headphone from your Echo. If Alexa still doesn’t talk back or you need to reboot it repeatedly, your internet speed could be an issue. For that, open the Alexa app. Check your Alexa voice history. Last updated on 10 Jul, 2020 How to Make Alexa Your Default Android Assistant . If your device has a screen, check the light on the device. If your smartphone and Alexa app are on different Wi-Fi networks, your Alexa won't' be able to detect an Echo or other Alexa-enabled device. Test the Wi-Fi password on another device, and if necessary, change it and try connecting Alexa again. Make sure you've set up a smart home device group. Another low-tech tip is to move the Echo closer to where you're speaking. Alexa can be used to call people and for drop-ins. Restart the Alexa app via its Settings menu and then relaunch the app. Turn off any Wi-Fi-connected devices you aren't using and see if this solves your Wi-Fi connectivity problems. This means that you’ll have to set up the Amazon speaker again, via the Alexa app on your mobile device. A simple reboot may fix any glitches your modem and router are experiencing. Alexa is not making a call, does not recognize the contact, or is calling the wrong person. This mode could also be the reason why Alexa isn’t talking to you. Then, reconnect and relaunch. Guidance says Alexa app/ settings / music/ link new service, which leads to a Spotify button that doesn’t do anything. Turn off your router for 30 seconds and turn off Wi-Fi on all your connected devices. At times, Alexa skills might not work as expected, and that could make Alexa go silent. Cortana can't hear me. 2. If you noticed Alexa isn't listening to you, you can take a few steps to get Amazon's assistant working again. She has been writing about technology for 3+ years and also has her own Wikipedia page. Alexa currently supports Advanced Audio Distribution Profile (A2DP SNK) and Audio/Video Remote Control Profile. Echo Show or Echo Spot: Have Alexa tell the user “Let me know if you’d like to hear more.” Then, wait for the user to jump in. Once you've done that, a pop-up will ask you if you want to hear what your answer sounds like in Alexa's voice. Place your Alexa device in an ideal location. In your Echo device settings, tap on Bluetooth Devices. Restart the Alexa-enabled device. © 2021 Guiding Tech. Go to Your Skills. Scroll down in Settings and tap on Voice Responses. If your Alexa Device is Not Responding after reset then you have to fix some common issues to deal with this problem. She now always responds quickly and always understands the question or command. As a result, you might think, Alexa isn’t responding. Press the microphone button on top of the device to turn it on again. Call the troubleshooting team at 1-877-773-5402. 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